They came on short notice for a move in clean. The previous tenants hadn't cleaned well. It was a large house and they had a big group and completed the job quickly.

  I want to start off by saying that both my wife and I are professionals. We have very high standards when it comes to service. We believe in hard work and meeting excellent standards and that is no different than when we hire for work to be done for us. Alfonso and his crew were absolutely top notch. They were excellent. They exceeded our expectations with the professionalism by which they completed their job and they took great care in tending to every detail to ensure that we were satisfied. They were reasonable in the cost of their services and there was no hassle and no haggle. I personally appreciated the diligence in which Alfonso responded to every one of my inquiries. I cannot express our appreciation for the work they did for us. We found a cleaning crew that we will definitely use going forward for all of our cleaning needs. Thank you, Alfonso and your hard working crew!

  Nohelia crew provided excellent cleaning services, after they completed the cleaning, my home is spot less and look like a hotel I highly recommended Alfs Magic Maids services...since they do magic work!

  I had initially booked Alf's because they had good online reviews and had a clean user friendly website. But after regularly using their service consistently 5+ sessions, we ultimately decided to move on due to the sheer number of quality of issues we ran into and the non transparent pricing/service that left a bad taste in our mouth. While the communication of the owner was prompt and responsive, I did not like having to monitor the cleaning service every time and then have to email the owner regularly to address issues that came up during the service, only to find that many times it wasn't addressed.

Examples of poor cleaning quality
- My meditation cards by the window sill was soaked from the cleaning and ended up being soaked and stuck on the window sill. I still cannot remove it. My medication cards are also ruined and clumped together. They didn't think to move it after subsequent cleans either.
- Bathtub and drawer nobs were dislodged by the cleaning and not put back. They made no attempt to put it back after returning again and again.
- Found bits of blood on one of my pillow cases likely from a cut finger. I did not report this as I feel bad for the cleaner, but had to rewash the pillow case.
- Clothes were frequently piled together in one spot and not put away or organized.
- Dishes were often not properly washed alone with forks and other utensils and had to be redone. This happened frequently.
- Cleaners would not check-in on finished work. This was only done in the first 1-2 sessions and non subsequently. They just left when they were done.

Example of non transparent service/pricing on "extras" like dishwashing and fridge cleaning
- Booked for fridge clean extra on 3 separate occasions and was told day of that it could not be executed. First time, cleaner said they did not have time. This was a surprise as the payment went through online. Second time, cleaners said the food must be removed from the fridge. This was not stipulated one line, so away the clean was not executed. Third time, said they charge extra to move food from fridge and won't put food back into fridge. Upon talking to the owner, it turns out, the price only includes fridge cleaning when the fridge is empty. Service also does not include putting food items back in the fridge. Each and every time the cleaners told me they would talk to the owner, but I had to followup to make sure the refund was being executed.
- Paid for dish washing extra and only saw dishes piled into the dish washer. Non dish washable dishes were filed in and many dishes had to be re-washed. My understanding was that all dishes would be hand washed
- When a different cleaning team came they hand washed the dishes, but piled everything on the counter. They fixed this when I pointed it out, but when I added this as a note for next time, the owner pointed out dish washing does not include putting dishes in the cabinets. Again not clearly stipulated on the webiste. It only takes 5 min max to put them away in the cabinet. Feels like stipulations upon stipulations. I'm tired of finding these restrictions out so late into working relationship and then have to deal with it.

While we would have liked to find a reliable cleaning service to tide over some big changes in our lives, these poor experiences built up over time and made a long term clean with this service more trouble than it's worth.

  Highly recommend Alfs! They've done an amazing job every time I've booked them for a cleaning.

We made the mistake of going with someone else once and regretted it immediately. (Family member raved about another company which is why we gave it a try. Terrible mistake)

Very professional and always on time, if not, even early to the service time.

Cleaners are very thorough and leaves the office spotless.

First time we hired them, they were able to remove all the hard stains!

Pricing is also very reasonable with different options.

Last but not least, the owner, Alfonso, is super professional, responsive and helpful when we have any questions.

  10000/10 - SUPER IMPRESSED! Don't hesitate, just book with them!

We usually get our house deep cleaned every few months by another company. We used Alfs Magic Maid for our business in San Jose but didn't know they also serviced Gilroy. Since they did such a great job at our warehouse/office, we decided to ask if they serviced our area & they do! So, we booked with them this time around for our house.

Let me tell you, A MILLION times more clean and thorough then any of the cleanings from other companies we've had in the past. The girls who came were so friendly and were very attentive and cleaned everything that I mentioned/pointed out with no hesitation. I believe one of their names was Joseline. I will make sure to request her every time!

The pricing was comparable to all the other cleaners we've used but their work & service surpassed the others BY FAR. With others, I would always have to ask them to go back and clean certain areas. With Alf Magic Maids, I found myself saying "wow they even cleaned that!" They moved all our furniture to get every area whereas with other cleaners we've hired, we had to ask them to do this and they didn't seem happy to.

My mom would usually always complain to me after past cleanings from other businesses and say it's not worth the money. But with Alfs Magic Maids, she was SO impressed and raved about everything they cleaned! From the light switches, to the sink, etc.

Anyways! All this to say, after going through many many different cleaning companies, Alfs Magic Maids has been the best & did such an amazing job! We will absolutely use them from now on and you should too. They also should really have 5 stars for how great their work was!