Nohelia crew provided excellent cleaning services, after they completed the cleaning, my home is spot less and look like a hotel I highly recommended Alfs Magic Maids services...since they do magic work!

  It is my first time to request a deep house cleaning. Very speedy, high quality, and reasonable pricing! I would definitely use it again.

  I want to start off by saying that both my wife and I are professionals. We have very high standards when it comes to service. We believe in hard work and meeting excellent standards and that is no different than when we hire for work to be done for us. Alfonso and his crew were absolutely top notch. They were excellent. They exceeded our expectations with the professionalism by which they completed their job and they took great care in tending to every detail to ensure that we were satisfied. They were reasonable in the cost of their services and there was no hassle and no haggle. I personally appreciated the diligence in which Alfonso responded to every one of my inquiries. I cannot express our appreciation for the work they did for us. We found a cleaning crew that we will definitely use going forward for all of our cleaning needs. Thank you, Alfonso and your hard working crew!

  I had initially booked Alf's because they had good online reviews and had a clean user friendly website. But after regularly using their service consistently 5+ sessions, we ultimately decided to move on due to the sheer number of quality of issues we ran into and the non transparent pricing/service that left a bad taste in our mouth. While the communication of the owner was prompt and responsive, I did not like having to monitor the cleaning service every time and then have to email the owner regularly to address issues that came up during the service, only to find that many times it wasn't addressed.

Examples of poor cleaning quality
- My meditation cards by the window sill was soaked from the cleaning and ended up being soaked and stuck on the window sill. I still cannot remove it. My medication cards are also ruined and clumped together. They didn't think to move it after subsequent cleans either.
- Bathtub and drawer nobs were dislodged by the cleaning and not put back. They made no attempt to put it back after returning again and again.
- Found bits of blood on one of my pillow cases likely from a cut finger. I did not report this as I feel bad for the cleaner, but had to rewash the pillow case.
- Clothes were frequently piled together in one spot and not put away or organized.
- Dishes were often not properly washed alone with forks and other utensils and had to be redone. This happened frequently.
- Cleaners would not check-in on finished work. This was only done in the first 1-2 sessions and non subsequently. They just left when they were done.

Example of non transparent service/pricing on "extras" like dishwashing and fridge cleaning
- Booked for fridge clean extra on 3 separate occasions and was told day of that it could not be executed. First time, cleaner said they did not have time. This was a surprise as the payment went through online. Second time, cleaners said the food must be removed from the fridge. This was not stipulated one line, so away the clean was not executed. Third time, said they charge extra to move food from fridge and won't put food back into fridge. Upon talking to the owner, it turns out, the price only includes fridge cleaning when the fridge is empty. Service also does not include putting food items back in the fridge. Each and every time the cleaners told me they would talk to the owner, but I had to followup to make sure the refund was being executed.
- Paid for dish washing extra and only saw dishes piled into the dish washer. Non dish washable dishes were filed in and many dishes had to be re-washed. My understanding was that all dishes would be hand washed
- When a different cleaning team came they hand washed the dishes, but piled everything on the counter. They fixed this when I pointed it out, but when I added this as a note for next time, the owner pointed out dish washing does not include putting dishes in the cabinets. Again not clearly stipulated on the webiste. It only takes 5 min max to put them away in the cabinet. Feels like stipulations upon stipulations. I'm tired of finding these restrictions out so late into working relationship and then have to deal with it.

While we would have liked to find a reliable cleaning service to tide over some big changes in our lives, these poor experiences built up over time and made a long term clean with this service more trouble than it's worth.

  I am really impressed by the deep cleaning job done by Alf's magic maids. Nohelia and her teammate did a wonderful job. They put a lot of extra efforts, and attended details in a great manner. My house looks like a brand new remodeled house after their work. It is really amazing. Their work really exceeds far beyond my initial expectations.

The booking and payment system are really easy to use and streamlined.

Btw, since their cleaning job is quite thorough, you may want to let them
Know beforehand if you don't want them to touch any specific areas.

  Work fast and hard. Did a good job overall. Some areas that needed a deep cleaning were however missed which is why I used this service to begin with. Communication was difficult. I would use this service again if the areas that were missed would be done next time and this could be confirmed beforehand.